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Support & Contact

How to reach BPI through official channels, what details to prepare, and what to do if you suspect fraud.

The focus of our insurance services

Life Insurance

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Car Insurance

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Education Savings

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Before contacting support

  • Prepare your account reference (avoid sharing passwords/OTPs)
  • Write down the date/time and details of the issue
  • Screenshot error messages (without exposing sensitive info)

If you suspect fraud

  • Lock or block cards if available in-app
  • Change passwords and enable stronger login options
  • Report immediately to BPI via official support

This page does not list phone numbers to avoid outdated info—please use the official BPI “Contact Us” page for the latest details.

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